![]() From your purchase history, select the order you want a refund for. If you're eligible for a refund, you'll have the Refund button.Use this link to sign into your Skype account profile page.You need to request a refund from Apple or request a refund from Google Play. Note: If you made an in-app Skype purchase through iTunes or Google Play, we're unable to provide a refund. We can't give refunds for charges that are more than 90-days old. Charges made in error if you contact us within 90-days of purchase.Fraudulent use if we determine your account was taken over by a third party.Technical issues that we determine to be Skype's fault.Outside of the 14-day period in the EU, refunds are at the discretion of Skype (EU customers only). Skype Credit that hasn't been used if the refund is requested within 14-days of purchase.Subscriptions that haven't been used and haven't expired.Skype can't complete refunds if the original payment method is no longer available, for example your credit card expired, the PayPal account is closed, or where the payment method doesn't allow refunds. Refunds are made using the same payment method used to make the initial purchase. After a decade in print journalism, Christian founded and ran a marketing/PR agency for five years, specializing in digital marketing and interactive entertainment.Yes! If eligible, Skype refunds are given in accordance with our refund policy in Skype's Terms of Use. He worked his way to become Editor-in-Chief of a gaming magazine, and started three IT periodicals covering Windows PCs, consoles and consumer tech. The pet project sparked a lifelong love for writing so strongly that he dropped out and took a leap of faith in journalism. He studied Information Science specializing in Expert Systems and Management Information Systems back in the 1990s.ĭuring his graduation year, Christian contributed to a weekly enterprise-focused magazine and started a faculty e-zine distributed on floppy disks. His works were also published by reputable outlets like 9to5Mac, 9to5Google, iDownloadBlog, and Tom's Guide.Ĭhristian is one of the original tech bloggers with 20+ years of journalism experience. This can happen more often than you thinkĬhristian joined MakeUseOf in 2021 as an Apple specialist and technical writer focused on helping people solve technical issues and achieve more with technology. The purchase doesn’t work as advertised.For example, you may have accidentally purchased an iPad version of the app instead of its iPhone version You bought the incorrect version of the app.You bought the wrong app when choosing between multiple apps with similar names.You purchased an app or a piece of content with the wrong Apple ID account.An item was bought by your child without your knowledge, though you’ll need to prove this somehow (the best way to avoid this is to lock down apps on your device).You’re located in the UK or certain EU countries in which Apple’s content stores have a no-questions-asked 14-day refund policy.There are rules in place and you’ve agreed to some EULA clauses, whether you know it or not. You can’t just buy an app, use it for your project, and then return it. In-app purchases of consumable content, such as virtual coins and upgrades in games, are non-refundable.īefore we begin the refund process, you need to understand what circumstances entitle you to a refund from Apple. ![]() Certain subscriptions and in-app purchases may be eligible for a refund. Refundable items include apps and games on the App Store e-books on the Books Store movies, music, and TV shows on the iTunes Store and various Apple services.
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